Privacy Policy

Privacy Policy for Fruition Factory LLC dba T Productions dba T Pro

Last Updated: April 7, 2025

1. Introduction

Fruition Factory LLC, doing business as T Productions and T Pro ("we," "us," or "our"), is committed to protecting the privacy of individuals and businesses who interact with us, including our clients, vendors, and users of our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable laws in the United States and the State of Indiana.  

2. Information We Collect

As a contract screen printing business operating under the names T Productions and T Pro, we may collect the following types of information:

  • Client Information:

    • Contact Information: Name, company name, address, email address, phone number.

    • Order Details: Project specifications, artwork files, garment types and sizes, quantities, shipping information, billing information (including payment details, though we use third-party processors for secure transactions).

    • Communication Records: Emails, phone calls, and other correspondence.

    • Account Information: Username and password for our secure online client portal.

  • Vendor Information:

    • Contact Information: Name, company name, address, email address, phone number.

    • Payment Information: Bank details for payments.

    • Contractual Information: Terms and agreements.

  • Website Users:

    • Technical Information: IP address, browser type, operating system, referring website, pages visited, and access times (collected through cookies and similar technologies – see Section 6).

    • Contact Form Information: Name, email address, and any other information you provide when contacting us through our website.

  • Information Collected Through Our Proprietary Software:

    • Information related to order management, production tracking, and internal business processes. This includes client order details, production notes, timestamps, and user activity within the software by authorized personnel.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • Providing Services: To process and fulfill your screen printing orders, manage production, and communicate with you regarding your projects under the names T Productions or T Pro.

  • Order Management: To utilize our proprietary software for efficient order tracking, production scheduling, and quality control.

  • Account Management: To manage your access to and use of our secure online client portal.

  • Communication: To respond to your inquiries, provide quotes, updates on your orders, and other relevant information related to T Productions or T Pro.

  • Billing and Payments: To process invoices and facilitate payments through our third-party payment processor.

  • Vendor Management: To manage our relationships with suppliers and process payments.

  • Improving Our Services: To analyze data and improve our processes, software, website, and customer service related to T Productions and T Pro.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

  • Security: To protect our systems, data, website, and users from fraud and unauthorized access.

  • Marketing: To send you our newsletter and promotional materials if you are an existing client who has opted in. For potential clients, we will only send such communications if you have provided your explicit consent, and you will have the option to opt out at any time regarding communications from T Productions or T Pro.

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Employees and Contractors: Our employees and contractors who need access to the information to perform their job duties related to T Productions or T Pro (e.g., production staff, customer service, website administrators). They are bound by confidentiality obligations.

  • Third-Party Service Providers: We use third-party service providers to assist with certain functions, such as:

    • Payment processing (Authorize.net, Intuit)

    • Shipping and delivery services

    • Website hosting and maintenance

    • Email marketing (if applicable)

    • Software support These providers will have access to your information only to the extent necessary to perform their services for Fruition Factory LLC dba T Productions dba T Pro and are contractually obligated to protect your information.

  • Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or legal counsel if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of the assets of Fruition Factory LLC, your information may be transferred to the acquiring entity. You will be notified of any such change in ownership or control of your personal information.  

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:  

  • Implementing physical, electronic, and procedural safeguards.

  • Using secure servers and encryption technologies where appropriate (especially for transmission of data to our secure online client portal and payment processors).

  • Restricting access to personal information to authorized personnel only.

  • Regularly reviewing and updating our security practices.  

  • Maintaining PCI compliance to ensure the secure handling of payment card information.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.  

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device. We may use cookies for purposes such as:  

  • Analyzing website traffic and usage patterns related to T Productions and T Pro.

  • Personalizing your experience on our website.

  • Remembering your preferences.

  • Facilitating access to and functionality within our secure online client portal.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website and the client portal.  

7. Your Rights and Choices

You may have certain rights regarding your personal information, depending on your location and applicable law. These rights may include:

  • Access: The right to request access to the personal information we hold about you.

  • Correction: The right to request that we correct any inaccurate or incomplete personal information.  

  • Deletion: The right to request the deletion of your personal information (subject to certain exceptions).  

  • Objection: The right to object to the processing of your personal information for certain purposes (e.g., direct marketing).  

  • Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.  

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may depend on factors such as the nature of the information, the ongoing business relationship with T Productions or T Pro, legal obligations, and the need to maintain records for accounting and compliance purposes.  

9. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.  

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or website functionality related to Fruition Factory LLC dba T Productions dba T Pro. We will post any changes on our website and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.  

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:  

Fruition Factory LLC dba T Productions dba T Pro

504 S Byrkit St Mishawaka, IN 46544

Phone: 574-217-7185

Email: info@t-productions.com